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Post by jencor on Aug 25, 2021 18:45:27 GMT
Jen I too received the wrong category ticket today by email(ie a youth 19-23). Paul Grimster advised me to reply to the email with the details. Jenny Graham has replied & said it is a admin error. She said they will look into it but that I should use the ticket I have been sent meanwhile, on Saturday. Yes I got an email from Jenny and said it will be fine for Saturday. Just hope the real ‘credit card’ being sent out at the weekend is the correct one. Fingers crossed. |
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amberchoc
1st team Player
Blessed is the person who having nothing to say abstains from giving us wordy evidence of the fact.
Posts: 1,501 
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Post by amberchoc on Aug 25, 2021 20:18:03 GMT
The problems that the club has had with the printers must have caused such a headache, at a time when they would have really been hoping things would go smoothly, so huge congratulations to all concerned for coming up with a workable solution. I dread to think how much time and effort was involved in organising supporter-appropriate downloadable tickets for every single season ticket holder!
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Post by wellie on Aug 26, 2021 10:49:28 GMT
Printed my ticket and it says Season Ticket Young Adult(19-23)-General Admission Will this be a problem as i am an old codger in my 60s!
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Post by rawalker34 on Aug 26, 2021 12:02:34 GMT
I also was sent a youth ticket rather than a senior ticket, they have said that it can be used on Saturday.
It appears to be a common error.
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Post by Amber Aleman on Aug 26, 2021 12:56:46 GMT
I was at the club this morning and quite a few calls were coming in from ST-applicants who'd either not received a ticket for Saturday or received a ticket for the wrong category of supporter. The message from the club is clear: if you've paid for a season ticket then that will be on the record and you'll get into the game. If in doubt, visit the ticket booth (near the relocated club shop, in the car park) when you arrive on Saturday (and do try to arrive early if you can).
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Post by halftimet on Aug 26, 2021 13:28:33 GMT
Printed my ticket and it says Season Ticket Young Adult(19-23)-General Admission Will this be a problem as i am an old codger in my 60s! I suggest you wear socks and sliders, a baseball cap branded shorts and a T shirt (definitely no coat). Also remember your headphones and mobile phone with stand by charger. Just in case. |
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Post by Andy K on Aug 26, 2021 13:56:19 GMT
As I mentioned previously, we're not alone in this. Infact, you could just change the words "AFC Wimbledon" to "Sutton" and the opponents accordingly and the story itself would be identical. I don't want to presume, but it could well be the same company we were relying on, and if so, they've let 2 clubs down rather than one. www.afcwimbledon.co.uk/news/2021/august/joe-on-ticketing-issues/ |
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jr
1st team skipper
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Post by jr on Aug 26, 2021 16:17:02 GMT
As I mentioned previously, we're not alone in this. Infact, you could just change the words "AFC Wimbledon" to "Sutton" and the opponents accordingly and the story itself would be identical. I don't want to presume, but it could well be the same company we were relying on, and if so, they've let 2 clubs down rather than one. www.afcwimbledon.co.uk/news/2021/august/joe-on-ticketing-issues/Southampton have also had issues. Same company I believe. |
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Post by gary12157 on Aug 26, 2021 16:20:14 GMT
Indeed I can confirm as I'm an Afc Wimbledon season ticket holder.We have yet to receive our season tickets.Its been a complete cock up to be honest.The first home game against Bolton around a 1000 plus fans had to queue up at 11 in the morning to get a ticket because the QR code on there phones were either not printable or downloadable.
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Post by banjo on Aug 26, 2021 17:07:28 GMT
Can some one please tell me if you can use the bare code from your mobile pone, I mean scan it from your phone, thank you.
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Post by davef on Aug 26, 2021 17:47:57 GMT
That’s the plan !
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Post by banjo on Aug 26, 2021 18:49:25 GMT
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Post by Stewart on Aug 26, 2021 19:23:48 GMT
Whatever ticket you have I would get to the ground early on Saturday.
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Post by davethegrave on Aug 26, 2021 19:26:36 GMT
Has anyone else not heard anything yet? I know I need to get to the ground early to sort it out.
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Post by davethegrave on Aug 26, 2021 19:27:59 GMT
As I mentioned previously, we're not alone in this. Infact, you could just change the words "AFC Wimbledon" to "Sutton" and the opponents accordingly and the story itself would be identical. I don't want to presume, but it could well be the same company we were relying on, and if so, they've let 2 clubs down rather than one. www.afcwimbledon.co.uk/news/2021/august/joe-on-ticketing-issues/Southampton have also had issues. Same company I believe. It's obviously not the Club's fault but this Company should be investigated if it's happening all over the place. |
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