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Post by davethegrave on Sept 2, 2021 17:01:07 GMT
Nope. Still not got mine. I never received an email ticket for last week either.
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Post by tallguy64 on Sept 2, 2021 19:04:05 GMT
Received 2 “Concession” season tickets today when it should have been 2 “Adult” season tickets - bit of a shame as whilst the passes will get us in the ground it would have been nice memorabilia had it been correct.
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Post by davethegrave on Sept 2, 2021 20:01:18 GMT
This company who produce them really are abysmal aren't they?
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Post by tallguy64 on Sept 2, 2021 22:00:51 GMT
The printing company should take responsibility for their mistakes and re-print those season tickets that are incorrect.
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Post by sufc18 on Sept 2, 2021 23:42:01 GMT
Received 2 “Concession” season tickets today when it should have been 2 “Adult” season tickets - bit of a shame as whilst the passes will get us in the ground it would have been nice memorabilia had it been correct. If you bought early bird tickets they seem to be coming through with that as the concession. That’s the listed concession on the reverse of mine anyway. |
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Post by tallguy64 on Sept 3, 2021 6:50:34 GMT
Thanks, I see your line of thinking but there are others with “Adult - early-bird” on the reverse of their cards meaning having paid early-bird does not make it a Concession season ticket. Everyone makes mistakes in life and when it happens it should be put right by whoever was responsible, in this case the print company. Once put right the matter will be closed and everyone happy.
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Post by Del on Sept 3, 2021 11:58:01 GMT
Received 2 “Concession” season tickets today when it should have been 2 “Adult” season tickets - bit of a shame as whilst the passes will get us in the ground it would have been nice memorabilia had it been correct. I'm sure it will still be nice memorabilia but maybe for the wrong reasons ! At least we can all get into the ground with them. |
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Post by Stewart on Sept 3, 2021 12:29:03 GMT
Nope. Still not got mine. I never received an email ticket for last week either. Maybe you should contact the club. |
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Post by boomboom on Sept 3, 2021 12:34:47 GMT
I'm 100% not having a pop at the club and I'm aware the ST issues have been mostly outside of our control but I have to say I'm baffled as to how so many season tickets could have been wrongly labelled.Like others, my ST is wrongly labelled Similarly, the ST emailed to me before the Oldham match was wrongly labelled. When I bought my ST I did so on-line. The "My tickets" section of the official website lists all the forthcoming EFL home matches and, again, the category is wrongly labelled for me as I appear as a Young Person (19-23).....which I'm definitely not  . This suggests a glitch in the software with the incorrect information subsequently sent to the printers who then the labelled the STs wrongly. |
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Post by sallycat on Sept 3, 2021 12:49:49 GMT
But I and several others bought ours in exactly the same way and have received the correct type of ticket...
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jr
1st team skipper
Posts: 2,195
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Post by jr on Sept 3, 2021 16:42:02 GMT
But I and several others bought ours in exactly the same way and have received the correct type of ticket... But have you though? I haven’t received a 5 year ST |
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Post by sallycat on Sept 3, 2021 16:53:17 GMT
We were told we'd get a new annual one each year until the 5 years was up.
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Post by davethegrave on Sept 3, 2021 17:17:32 GMT
Nope. Still not got mine. I never received an email ticket for last week either. Maybe you should contact the club. No. Arrived today - Young Person's naturally. So is the plan to keep these all season or will corrected ones be issued? |
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jr
1st team skipper
Posts: 2,195
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Post by jr on Sept 3, 2021 18:39:34 GMT
We were told we'd get a new annual one each year until the 5 years was up. Oh right. I haven't been told that. |
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Post by sallycat on Sept 3, 2021 18:49:48 GMT
I think it was in one of the updates but there have been so many you can easily be forgiven for missing something like that!
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. This suggests a glitch in the software with the incorrect information subsequently sent to the printers who then the labelled the STs wrongly.