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Post by Claire L on Nov 22, 2022 9:36:33 GMT
On Wednesday 7th December, join me, your Supporter Liaison Officer and our Chief Commercial Officer, Ed Marsh in the MBA Lounge from 6:30 for our first Fans’ Forum.
There will be a bit of an update of all our latest happenings off the pitch from 7:30 and then a time to ask questions and give feedback.
This is your opportunity to feedback on your match day experiences and interactions with the club and tell us what you like/ don’t like, what you’d like to see and what would make your match day even better.
Really hope to see many of you there.
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Post by suttonpodcast on Nov 22, 2022 11:06:17 GMT
Expect to be there.
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Post by suttonpodcast on Dec 5, 2022 12:17:54 GMT
Just bumping this up. Anyone else attending?
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Post by boomboom on Dec 5, 2022 16:36:49 GMT
Just bumping this up. Anyone else attending? I hoped to but now have another engagement. One issue I might have raised is what scope there is for income from hiring out the pitch. Obviously, it was a big money-earner with the 3G but, IIRC, it was said that the hybrid could be used for a fraction, but not insignificant, of the number of hours it previously was. Obviously, weather conditions, such as those over recent weeks, are a factor.
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Post by Claire L on Dec 6, 2022 17:42:56 GMT
Just bumping this up. Anyone else attending? I hoped to but now have another engagement. One issue I might have raised is what scope there is for income from hiring out the pitch. Obviously, it was a big money-earner with the 3G but, IIRC, it was said that the hybrid could be used for a fraction, but not insignificant, of the number of hours it previously was. Obviously, weather conditions, such as those over recent weeks, are a factor. Will add this to my list of comments, thanks
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Post by Claire L on Dec 6, 2022 17:44:59 GMT
Just a reminder, that myself and our Chief Commercial Officer, Ed Marsh will be in the MBA Lounge from 6:30 tomorrow for our Fans Forum.
This really is all about you, and your chance to feedback back on all things relating to Matchdays and your interactions with your Club.
Really hope to see lots of you there.
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Post by since62 on Dec 7, 2022 8:36:39 GMT
Are the bars open?
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Post by davef on Dec 7, 2022 9:22:27 GMT
Yes
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Post by Claire L on Dec 7, 2022 22:08:10 GMT
Thank you so much to everyone who came this evening to our first Fans Forum.
It was so great to see so many of you there and hear everything you had to say.
If you couldn’t make it and want to drop me a line with any views do email claire.loughlin@suttonunited.net or grab me on Saturday afternoon for a chat.
Write up to follow.
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Post by brian on Dec 14, 2022 14:12:26 GMT
Did the write up get published or is this still in Hand?
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Post by Claire L on Dec 14, 2022 17:41:27 GMT
Apologies, things a little hectic with the day job at the moment.
Will be posted here as soon as I’ve had a chance to finish it.
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Post by andycapp on Dec 28, 2022 18:36:26 GMT
Any news?
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Post by Claire L on Dec 28, 2022 21:46:07 GMT
I hope you’ve all had a wonderful festive season. On Wednesday 7 December, myself and our Chief Commercial Officer, Ed Marsh hosted our first Fans’ Forum evening in the MBA Lounge. This was an opportunity for fans to come and express any views they had in relation to their own matchday experiences and interactions with the club. I was really pleased to see so many people there and so grateful that they all spoke openly and honestly about what they like or don’t like about their time at the club. We talked about the development of the ground in recent years, and how much more there is to come in this space, touching upon things people would like to see in the long term, but also noting things that need to happen in the short term, like upgrades to the speakers to allow people to hear matchday announcements more clearly. We know as we grow that we need more facilities to support everyone in the ground, and these will all come in time. ln relation to catering there were lots of suggestions of things people would like to see in an alternative to the usual offerings. All of which will be fed back to the team to allow them to see what we can do in this space. We also had lots of feedback on the offerings from our bars, and what people would like to see, and what might entice them to spend more time in them, these will all be discussed and explored. Lots of suggestions were made about how we can enhance the Fan Zone and build on what has already been a successful venture here. Lots more games and activities geared at children and families were asked for, as well as a wider variety of drinks on offer. We talked about the importance of everyone knowing just how valued they are as supporters of this great club, and how the little things really matter. All our volunteers and staff do an incredible job to make things happen here, and we really should take more time to celebrate each other. Something I will be looking into how we can do more of. I’d like to thank everyone that attended and will explore all your comments with the team behind the scenes to see what we can make happen and keep you up to date on developments. I will be running another session later in the season and hope to see many more of you there. As ever, if you have anything you want to chat about, or feedback on, do drop me a line or grab me on matchdays, I really do want to hear what you have to say and work together to make our club the best it can be.
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Post by shopman on Feb 4, 2023 6:03:14 GMT
I was wondering whether our SLO could provide an update on the progress or otherwise on the valued suggestions raised at last year's fans forum. One aspect I am keen to know about is on the progress made to fulfill the benefit offer made to 1898 members, amongst others , of a visit to the training ground. I am sure equally other supporters will have their own curiosity on subjects raised are going forwards.
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Post by Amber Aleman on Feb 4, 2023 8:20:07 GMT
I was wondering whether our SLO could provide an update on the progress or otherwise on the valued suggestions raised at last year's fans forum. One aspect I am keen to know about is on the progress made to fulfill the benefit offer made to 1898 members, amongst others , of a visit to the training ground. I am sure equally other supporters will have their own curiosity on subjects raised are going forwards. I believe our SLO is out of the country at the moment. 🐰 There may be another club official who can pick up the 1898 Club query.
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