|
Post by SuttonUnitedFCtv on Feb 11, 2023 14:44:58 GMT
Hi all,
Creating a separate thread as well as mentioning in the Hartlepool thread to make sure no one misses this.
Just so you’re aware, video and audio streams are not currently working on Club websites due to an issue with the ‘Watch Live now’ and Listen Live now’ buttons.
These ARE working via the app. So if you are planning on watching or listening to today's game, please do so via the iFollow app.
Thanks you.
|
|
|
Post by toothman on Feb 12, 2023 8:51:11 GMT
IFollow is still broken in that I can't watch the full match replay. The long highlights always chop out vital bits
|
|
|
Post by SuttonUnitedFCtv on Feb 12, 2023 13:20:54 GMT
Hey Toothman, I've been able to watch the full match replay on the iFollow app however the version via the website still seems to have some issues with it. We'll update here if we get any word from iFollow that it's been resolved. Cheers.
|
|
|
Post by Andy K on Feb 12, 2023 20:18:10 GMT
Hey Toothman, I've been able to watch the full match replay on the iFollow app however the version via the website still seems to have some issues with it. We'll update here if we get any word from iFollow that it's been resolved. Cheers. Did they get the score right. Because they didn't for most of the first half
|
|
|
Post by toothman on Feb 13, 2023 19:27:34 GMT
Hey Toothman, I've been able to watch the full match replay on the iFollow app however the version via the website still seems to have some issues with it. We'll update here if we get any word from iFollow that it's been resolved. Cheers. I've been able to see on the app but have had to put up with the most biased bigoted commentary from the BBC Tees - I thought the BBC was meant to be impartial- dirty and nasty are not adjectives that are correctly attributable to Sutton in my opinion. Also I can't plug my phone into my TV and get an upscale full screen image - so it's not satisfactory. Something as vital as IFollow should have been fixed over the weekend- and it isn't fixed even now.
|
|
|
Post by presssec on Feb 13, 2023 19:58:57 GMT
We are told that the issue has been rectified and the EFL Digital team are confident that everything should be fine for tomorrow's game, which as a midweek game is a video live stream rather than just audio.
If anyone did pay for Saturday's game, either with a match pass or as part of a monthly or season pass, and was then not able to watch or listen to all or part of it due to the issue you should contact ifollow@efl.com for a refund. If you have already emailed them about the issue there is no need to email again.
As for the commentary, it defaults to the home commentary but there should be a settings function that enables you to switch to the away commentary if you want to. There certainly is on the website version.
|
|
|
Post by simon on Feb 13, 2023 21:11:23 GMT
Hey Toothman, I've been able to watch the full match replay on the iFollow app however the version via the website still seems to have some issues with it. We'll update here if we get any word from iFollow that it's been resolved. Cheers. I've been able to see on the app but have had to put up with the most biased bigoted commentary from the BBC Tees - I thought the BBC was meant to be impartial- dirty and nasty are not adjectives that are correctly attributable to Sutton in my opinion. Also I can't plug my phone into my TV and get an upscale full screen image - so it's not satisfactory. Something as vital as IFollow should have been fixed over the weekend- and it isn't fixed even now. I totally agree with your summation of their commentary. I watched 1 minute to see the tackle on Randle and had to switch it off!
|
|
|
Post by suttonpodcast on Feb 14, 2023 11:57:33 GMT
I've been able to see on the app but have had to put up with the most biased bigoted commentary from the BBC Tees - I thought the BBC was meant to be impartial- dirty and nasty are not adjectives that are correctly attributable to Sutton in my opinion. Also I can't plug my phone into my TV and get an upscale full screen image - so it's not satisfactory. Something as vital as IFollow should have been fixed over the weekend- and it isn't fixed even now. I totally agree with your summation of their commentary. I watched 1 minute to see the tackle on Randle and had to switch it off! Usually I would say something like one minute isn't a fair sample to base almost 100 mins on. But in this case you would be spot on, it was cringeworthy.
|
|
|
Post by simon on Feb 14, 2023 14:28:57 GMT
I totally agree with your summation of their commentary. I watched 1 minute to see the tackle on Randle and had to switch it off! Usually I would say something like one minute isn't a fair sample to base almost 100 mins on. But in this case you would be spot on, it was cringeworthy. Totally agree normally I'd say exactly the same it's not long enough.
|
|